|
Drew’s Sign It (DSI) values your privacy, and considers the guarding of your privacy as of the utmost importance. This Privacy Statement states our commitment to maintaining your privacy.
DSI only collects such information as is necessary to conduct business with you. You will always know what information is being collected, and will have the option to choose how we utilize your information to communicate with you. We will only collect information by lawful and fair means and not in an intrusive way.
DSI and its service providers will not sell or disclose your name or details to any third party, and will only use personal or business information you have supplied in order to: (A) provide better customer service to you; (B) perform authorized financial transactions with you and your associated financial institutions; (C) operate our business as it pertains to you; (D) keep you informed about our products and services and those of relevant business partners; and (E) fulfill legal and regulatory obligations.
Aggregated data that contains no information specific to a particular person or business may be shared with our business partners, for example, aggregated statistical trend in a particular industry sector.
DSI uses the information you supply in many ways necessary for us to do business together: product promotion, order fulfillment and customer support.
DSI needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers. (you may, however, notify us at any time that you do not want to receive any marketing communications from DSI).
When ordering products and services, you must provide contact information (such as name and delivery address) and financial information (such as GST and ABN details). DSI uses this information to fulfill your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.
Your information allows us to provide you with quality advice relevant to your particular situation when you call. If documentation needs to be emailed, faxed or posted to you, we have all the information needed to ensure fast service.
DSI is also committed to protecting your information off line. All of your personal and business information, not just sensitive information, is restricted to only those employees who need it to perform a specific task.
DSI informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. DSI will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If DSI contracts with external service providers to provide service support, we will require them to
conform to our privacy policy.
This Privacy Statement has been developed in accordance with relevant local and international privacy legislation. To demonstrate that our privacy policy accords with this privacy legislation, we are committed to a voluntary self-assessment procedure.
If you have any questions or you believe that we have not adhered to this Privacy Statement, please contact shane@dsi.net.au. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action.
In the event that you need to update or correct your personal or business information, you can do so by email to bob@dsi.net.au. Alternatively, you can call, fax or mail changes to your personal information to Drew’s Sign It.
Any changes to this Privacy Statement that may be made from time to time will be made available. You can obtain a copy of the current Privacy Statement by email, or writing to Shane Drew, Drew’s Sign It. To contact Drew’s Sign It by post, write to Shane Drew, Drew’s Sign It, PO Box 313 Waterford West Q 4133
|
